The Ultimate Guide to Sales Force Automation: 100-Plus Links and Resources

If you are looking for some insight on Sales Force automation then I recommend checking out Inside CRM’s Ultimate Guide to Sales Force automation. Their Ultimate Guide contains over a 100 different Sales Force resources in the categories of Tutorials, Tools, Articles, Case Studies and Books. Here are just a few from their list:Tutorials

• How to Drive Adoption of Your SFA Solution: Get your employees to embrace SFA with these tips.
• Developing an Effective Sales Process for the Enterprise: Use this tutorial to learn how to create sales processes that work.
• Sales Force Management System: This reference from Wikipedia offers an in-depth look at SFA.
• Keeping Pace with the Sales Force Evolution: Learn how to stay on top with this article.

Tools

• NetSuite CRM+: Manage your customers and sales team with this solution.
• Nsite Quote and Proposal Management: Automate the proposal process with this software.
• Salesforce.com: Salesforce.com offers solutions for SFA, relationship management and customer service.
• Oracle Siebel CRM On Demand: Oracle Corp.’s subscription-based service covers sales, service, marketing and contact operations.

Articles

• SFA: Cost Considerations: Make your SFA solution work with your budget using this white paper’s advice.
• Sales Effectiveness Through Knowledge: See how knowledge can help you take your sales to the next level.
• Turning Sales Into Science: See how the sales 2.0 era is being ushered in.
• Sales Force Automation FAQ: Learn the basics of SFA in this article.

Case Studies

• Endeca Extends Salesforce Throughout Enterprise for Accurate Reports, Forecasts and Company Tracking: Find out how this company transitioned from its outgrown contact-management software to a thriving sales-force-management solution.
• Portal to the Future: Postini Increases Productivity Tenfold Without Increasing Staffing Levels: With an SFA system, Postini got better productivity and faster response times.
• Case Study: Sales Force Automation with PocketPC: See how this company found an efficient way to collect sales information from its distributors.
• Beyond Contact Management: Learn about how this carpet maker uses mobile software to process orders.

Books

• “Sales Automation Done Right“: Explore every aspect of SFA and learn how to improve its effectiveness with this book.
• “Perormance Dashboards: Measuring, Monitoring, and Managing Your Business“: This book will teach you how to use dashboard technology for automation and optimization.

Source: http://www.insidecrm.com/features/ultimate-sfa-guide-030408/